Excellent service provided by Cheryl Reid today. Booked a holiday with Travelbag, we haven’t departed yet but so far they have been excellent with booking and any queries. Death has come for the hard case travel bag. I say this through the experience of booking 4 holidays through them, each needed piecing together with hotels, connecting flights, etc. 255 reviews. Simply holding on to refunds from cancelled flight money is appalling.I have called Travelbag seven times now with no replies to when the flight refund if expected. Ensure you know you consumer rights and ensure you read up on the legislation that protects consumers.I purchased my flights via American Express so now have completed their form for this refund with all the evidence.I have also made a case with the Competition and Markets Authority (CMA) I highly recommend you read up and chase the money owing to you all and seek legal advice.This is not what I want to be spending my time and more money on but this is all I have left as a family really need this money returned. Travelbag, in particular Sarah Lockwood have been easy to contact, speedy to reply and have made the process of changing flights worry free. Thank you sooo very much let’s pray the COVID situation changes snd we can holiday more !! Tablet pocket – If you travel with an iPad or Kindle the Nomatic Travel Bag has a special pocket that will keep it safe and cozy; Mesh dividing wall – Unlike the Nomatic Backpack, the Travel Bag does NOT have a removable panel. She is always very prompt in answering any e mails you may send, you never have to chase her. When unable to travel to Thailand due to covid, all monies were returned promptly. EVOC clearly puts a lot of thought into the design of the Travel Bag Pro, and the result is a well-executed and easy-to-use case that will keep your bike safe and sound on big trips. Travelbag gave us a full refund including our deposit. Abby was so helpful with sorting out everything we wanted and the best deal i have even seen to the Maldives! The flights had been scheduled for the last two weeks in August 2020. I would not hesitate to recommend this company. My husband informed them of the full Virgin refund we had had and disagreed with what Travelbag had done. Lee, the agent dealing with my issue took personal ownership of the request and his management team were quick to ensure authorisation was obtained to process the refund promptly. Thank you.When seeking refunds you know you are entitled to please ensure you record everything. Their representative, Neil Darby, did everything possible to arrange and rearrange our holiday. Now that you know what you’re looking for before you buy, here are the best golf travel bags for airlines in 2020. I for one would recommend for fast efficient service. Thanks Neil Derby, you are a star. From round the world trips to city breaks, beach holidays to escorted tours, We can assist in booking hotels and cheap flights to Australia, New York, USA, Bangkok, Canada, Sydney and other long haul holiday destinations from the UK. Some travel agents have had a rough time recently with some bad press and sometimes unfair criticism when faced with delays in refunding monies for cancelled holidays through Covid-19. You cannot add anything further to the situation, it has already clearly been stated in a FINAL WRITTEN RESPONSE FROM the highest travelbag management you will do NOTHING to resolve the matter, including to even confirm or deny your company position at the time of departure which is appalling behaviour. The flights have been paid in full, £2,180 and cancelled by the airline. Imogen Skipper was great at sending us across all the deals, even when we wanted to change bits of our honeymoon/upgrade the room. Whenever we have requested a quote from Sarah, she has sent it over so quickly that it is in my inbox before I have even got off the phone with her!Nothing is too much trouble, from changing airlines to dates to destination in one case! They didn't just send an email and wait for me to chase. Thanks Imogen , This was a superbly handled booking. Instead, it utilizes a mesh wall in the main compartment which is great for organizing clothes for shorter trips 8 oz. Weight: 4 lb. All calls and emails to be logged and printed off as evidence. Although protection is the main priority of a travel bag, ease of … However Sarah Lockwood at Travel Bag has been very understanding & kept me in the loop the whole time giving me reassurance that we will get away. We are being given stock responses and have left my wife and I with sleepless nights and mounting levels of anxiety. Nomatic 40l Travel Bag Dimensions. Mary Kay Hanging travel bag: rated 5 out of 5 on MakeupAlley. We CAN’T wait to go on our honeymoon in November!! Utterly disgusted. If you want a knowledgeable travel agent who listens, competitive prices and an amazing holiday, look no further! I have set myself 2 hours a day to work on evidence and case material and displaying the case on as many forums and reviews as a can till I actually get noticed. 4.2 out of 5 stars. I will now have to document and share everything here and on as many other social media platforms as I can to spread the message and ensure no more consumers should lose their hard earned money during these incredibly hard times.Firstly, as predicted Travelbag did not even respond to me on this thread below regarding my issue. We were surposed to travel to Thailand but unfortunately restrictions prevented this from happening. i phoned travelbag to change my flight to 26 march 2020 and i had to pay £476. Wiki researchers have been writing reviews of the latest golf travel bags since 2016. Recently travelled to dubia on a family holiday during pandemic was kept very well informed during changing government guidelines. !In my experience if you use Travelbag , you will not be disappointed. This bag stands out with remarkable construction quality and thick, burly 1000-denier material, combined with a unique and versatile strap system. Nothing was too much trouble and we have booked a great holiday in these troubled times at a great price. OGIO 2017 Savage Travel Bag, Black › Customer reviews; Customer reviews. I have owned a few travel bags and am now to the point that I could afford to buy something nice for myself and I am thrilled with the OGIO Stealth. I am having to move, for the 2nd time a family trip to New York. I've had to deal with 3 different travel agents and by far Travelbag have been the best to deal with. NEVER USE THIS TRICKY COMPANY. by OGIO. We also have a fabulous guide to the best travel backpack options and best garment bag. I was dealt with Abby which is a great travel agent. Once again excellent service was received. I had opted for a refund which has been accepted and I am still waiting to receive it.I will definitely book again with travelbag and I highly recommend this agency for their professionalism. If I could give less than 1 ⭐️ I would. Do yourselves a favour and go with someone trustworthy. Save. She was always at the end of phone or email to help me with any enquiries.Due to tier 4 London restrictions I couldn't travel to my destination and Abby amended my holiday ,she had contacted the hotel to provide me with the same rate(the new booking was more expensive) and she succeeded. Bike Travel Cases. Even though we have not had the holiday we wanted due to lockdown and not travelling I am still so grateful for the service they provided us. However in our case Travelbag withheld from us that they were rescheduling /refunding customers holidays (ours was to Thailand) weeks before and including our departure on the 11th March 2020 due to COVID-19. 4.2 out of 5. Lottie at Travelbag provides amazing service. Only the latest review will count in the company's TrustScore. The staff at Travel Bag helped us considerably by giving us advice about obtaining refunds etc. The booking staffs knowledge of world wide local services, such as transfers, car hire, resorts and hotels is second to none. Again due to London national lockdown my holiday to Maldives has been cancelled and a credit note has been issued immediately. Swift responses both via calls and emails! We use affiliate links and may receive a small commission on purchases. How evasive and unreasonable is that response and I have zero confidence in Travelbag.AWFUL COMPANY NEVER TRUST THEM ESPECIALLY WITH COVID-19 REAPPEARING CAUSING FURTHER CANCELATIONS OR YOU WILL PAY DEARLY LIKE WE DID. Eden is a credit to Travel Bag & equally Travel Bag are a credit to the industry. The answer is always Travelbag are waiting for the money from Thai Airways. On the latest flight (Hong Kong for Jan 2021) they even called me to say the flight had been changed and the options available to me. ... Add in a massive U-shape zipper and dedicated exterior pockets for quick access, and you have a … Thank you Cheryl we can't wait to go on our Honeymoon in 2022! Our planned flights to Thailand had been cancelled by Thai airways. The MacGregor Travel Bag's design and its use of strong and durable materials maximises the safety of your clubs when travelling by air. Travelbag Reviews 4,774 • Excellent . Avoid this company at all costs, I meant to fly to Australia and after Covid started they refused To issue a refund even after the airline refunded all customers. All rights reserved. I cannot recommend Travelbag highly enough, a friend recommended them for our first trip 5 years ago and we've never looked back since! Appalling customer service, Flights to Thailand canceled in Aug 20, still no refund! www.travelbag.co.uk. Cheryl Reid was the consultant working from home and Travelbag have a great team member in Cheryl. Very highly recommended. They are entirely non responsive pro-actively and only respond slowly to email requests asking for updates with the same disregard and patronising narrative saying not their problem - leave us alone, don’t call us - we’ll call you. and we simply know that Travelbag will provide and recommend the quality of hotel and travel that we are after. Sturdy 900D polyester, re-reinforced wheel bottom, lockable zip pockets, enough space are just a glimpse of this travel bag’s features. Rate Travelbag ’s value and service. My second post regarding Travelbag and the issues they have caused me with refusal to refund my family flights to Thailand. Avoid this company at all costs. The EVOC Travel Bag Pro is a well-designed travel case that took home our coveted Editors' Choice award. We have called Travelbag on five different occasions since being informed and have not been able to get any date for intended refund. She would not help in any way so we decided to just leave it at that and accept the situation. Making a really stressful situation far less taxing. (Earlier in the year we had booked Virgin flights, direct with Virgin, which were cancelled due to Covid and had received a full refund from them.) The delays have often been because suppliers are slow to pay them. Travel Bag organised every detail and there were many pick up flights etc. They showed that they truly do care for their customers. Thank you ! Currently, the best golf travel bag is the Sun Mountain Clubglider Meridian. Sarah is your lady. She is always willing to discuss any aspect of your plans and answer any questions. Once the world opens up, we'll be back in touch to book with them again. The internal strapping system keeps your golf equipment secured to the travel bag. As we mentioned above, not all garment bags have the same size. You were refunding other people who went to Thailand at the same time? We will be certainly recommending you and using you for future holidays. Their slogan is ‘Book with Confidence’...what a joke. Some checked bags offer plenty of pockets to keep wayfarers organized, while others have spacious main compartments to load all your gear–just … We have had to get a refund due to the ongoing situation, which we are just waiting to receive (totally understandable due to demand), but we will be rebooking through Travelbag when we can. A credit to your profession! My experince in having to finally cancel our 7night Langkawi stay at the Dana (having rebooked from last March) was an exercise in first class customer service. I can be more pleased she was amazing and facilitated all requests. This bag is a bit retro. (After the phone call my husband had wished he'd pointed out the fact we are a customer and it's people like us who help keep their business going through these awful times.) Any response would be welcome. Cheryl managed to understand my requirements. Read reviews of Travelbag , share your experience and resolve your issues. Simply best service I have ever received from a travel agent in 30+ years of travel - it really is a brilliant travel offering, but with a personal service. She makes booking a holding easy from start to finish.If you're looking for an honest & trustworthy agent. As per many comments on this company, and their lack of information and any proper process. Hassle free and good prices. The airlines must be losing a fortune, do they realise that cancelling City hopper flights costs them the long haul flight at the other end. Thanks to kaleem at travelbag for guiding me through all the options, dates and destinations, his service was first class from start to finish. We are being given stock responses and have not been able to get some clarity or a email... During the pandemic unfortunately i have had some amazing trips due to the Maldives wide local services, as. 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